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Legal provider identification:

DoctorLab.com is operated by Artlia
Managing Director: Hyoun Wook Song

Company address
At Planetarium 38
07743 Jena
Germany
Phone: 03641 297 8804
E-Mail: service@doctorlab.com, bestellung@doctorlab.com

VAT ID: DE332208896
Tax number: 162/275/19251

bank account details

Account holder: Hyoun Wook Song
IBAN: DE11 1001 7997 3598 8232 85
BIC: HOLVDEB1
Bank: HOLVI
Purpose: Order number

 

Dispute resolution
Since February 15, 2016, the EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with their online order without having to go to court. The dispute resolution platform can be reached via the external link http://ec.europa.eu/consumers/odr/ .

We are legally obliged to inform you of our email address. You can reach us at: 

We endeavor to resolve any disagreements arising from our contract amicably.
Furthermore, we are not obliged to participate in an arbitration procedure and unfortunately cannot offer you participation in such a procedure.

We have been here since June 13, 2019 Member of the initiative 'FairCommerce'.
Further information can be found at www.fair-commerce.de .