Data protection declaration

1. Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could, for example, be data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided error-free. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

Analytics and Third Party Tools

When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information about this in the following data protection declaration.

You can object to this analysis. We will inform you about the objection options in this data protection declaration.

2. General information and mandatory information

data protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Notice to the Responsible Authority

The person responsible for the collection and processing of personal data is:

DoctorLab.com
Hyoun Wook Song

At Planetarium 38
07743 Jena
Phone: +49 (0)3641 297 8804
Email: service@doctorlab.com

You can reach our data protection officer at service@doctorlab.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal email. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the data to be transferred directly to another person responsible, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice for this purpose or for further questions on the subject of personal data.

3. Data collection on our website

Cookies

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimized manner. If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP Address

This data will not be merged with other data sources.

The basis for data processing is Article 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The data entered into the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Review reminder by Trusted Shops

If you have given us your express consent to this during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose, we will send your email address to the Trusted Shops as a reminder to submit a review of your order GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can remind you by email about the opportunity to submit a review. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Duration of data storage

We only store your data for as long as is necessary to fully fulfill the stated purpose. If there is a legal retention requirement, we will store the data until the end of the applicable period.

Claims management

We reserve the right to have the collection of claims carried out by service providers who collect them as so-called contract processors. We also have a legitimate interest in selling claims to third parties and, in this context, in providing the respective buyer of the claim with the data required for debt collection. When collecting receivables, buyers of receivables act in their own name and process the transmitted data under their own responsibility. In this respect, the data protection regulations of the respective debt buyer apply.

application

The person responsible for processing collects and processes the personal data of applicants for the purpose of processing the application process. Processing can also take place electronically. This is particularly the case if an applicant sends relevant application documents electronically, for example by email, to the person responsible for processing. If the person responsible for processing concludes an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with legal regulations. If the person responsible for processing does not conclude an employment contract with the applicant, the application documents will be automatically deleted six months after the rejection decision is announced, provided that deletion does not conflict with any other legitimate interests of the person responsible for processing. Other legitimate interests in this sense include, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

Request information folders, postage-paid envelopes and catalogs by post

We collect address data for the one-off sending of the material you have requested (information folder, prepaid envelopes, catalogues) by post (legal basis: Art. 6 (1) (a) GDPR). The address details are required to carry out shipping and for a friendly, personalized address. Providing your email address is voluntary.

In addition, we use your data for direct advertising - i.e. to send information about our products, services and promotions by post (legal basis: Art. 6 (1) (f) GDPR) in order to win you as a customer ( Information in accordance with Art. 13 (1) (d) GDPR).

You can object to the use of your data for advertising purposes at any time using the contact details provided. 

Registration in the online shop

If you register for our online shop on our website, we process the data provided in order to provide you with the online shop (legal basis: Art. 6 (1) (b) GDPR). The mandatory information requested is required for registration because after registration you can place orders in the shop and the mandatory information requested during registration is a prerequisite for order fulfillment. This also includes requesting a telephone number. We need your date of birth as proof of age and for the purpose of clear personal identification, e.g. when calling the call center. We need your email address to send an order confirmation and delivery notification. As part of your order, processing takes place to fulfill the contractual service such as delivery and payment processing. The contract with you is therefore the legal basis for this processing (Art.6 (1) (b) GDPR). We will also process your data to the extent required by law to fulfill our archiving and storage obligations under German commercial and tax law (Art. 6 (1) (c) GDPR). We will also use the data to fulfill our obligation to provide advice on medical aids (Art. 6 (1) (c) GDPR). The provision of personal data and order data is necessary for the conclusion of the contract. Providing bank details is voluntary.

    In addition, we use your data for direct advertising - i.e. to send information about our products, services and promotions (legal basis: Art. 6 (1) (f) GDPR) in order to win you as a customer (information in accordance with Art. 13 (1) (d) GDPR). You can object to the use of your data for advertising purposes at any time, for example using the contact details mentioned above.

    We will process your information as part of registration as long as you do not request its deletion, unless there are contractual or legal retention reasons to the contrary.

    Use website

    When you access our website, our web server records the domain name or IP address of your computer, the file name and the URL that was requested, as well as the http response code and, if applicable, the URL pointing to our website (legal basis: Art. 6 (1) (b) GDPR). This procedure is common practice for technical reasons and is necessary to enable the use of our website. We are supported in this by our technical service providers, whom we use as contract processors. The above-mentioned data is logged and used for the purpose of preventing unlawful use or attempted attacks on our web server (legal basis: Art. 6 (1) (f) GDPR). This data is not used to create user profiles. This data is not merged with other data sources. However, we reserve the right to statistically evaluate anonymized data sets. The data will be deleted after 6 months.

    Shipping service provider

    When you order from Philmed, we engage shipping service providers as processors, namely DHL Paket GmbH (Sträßchenweg 10, 53113 Bonn) and Hermes Germany GmbH (Essener Straße 89, 22419 Hamburg), Marco Kuckling Self-employed Businessman (Musäusring 8, 07747 Jena), DPD Deutschland GmbH (Wailandtstraße 1, 63741 Aschaffenburg).

      We send the data required for delivery to the respective shipping service provider (legal basis: Art. 6 (1) (b) GDPR). Without transmitting data to them, delivery of your ordered goods is not possible.

      If the delivery is made with DHL, we will pass on your email address to DHL (legal basis: Art. 6 (1) (f) GDPR) in order to give you the opportunity to track the delivery time and place of your delivery in addition to tracking the shipment To be able to influence the package even if it is already on its way to you. We do this out of the interest of offering you the standard market convenience in order processing and thus maintaining our competitiveness. (Information in accordance with Art. 13 (1) (d) GDPR) You can object to the use of your email for the purpose of delivering parcel announcement information by DHL at any time, for example by clicking on the unsubscribe link at the end of the email. Click on the email address or let us know using the contact details above that you would like to unsubscribe

      Use of email address

      If you provide us with your email address, we will use it for communication within the scope of fulfilling the contract (Article 6 (1) (b) GDPR). We only use your email address for advertising purposes without your consent if we received it as part of a purchase, and then in accordance with Section 7 (3) UWG and on the basis of Art. 6 Para. 1 lit. f DS -GVO with the interest of informing you about offers that are attractive to you and of winning you over as a customer or in order to obtain information about your purchasing experiences with us (Art. 6 Para. 1 lit. f GDPR) with the interest of our To make offers even more attractive for you in the future.

      If the delivery is made with DHL, we will also pass on your email address to DHL (Art. 6 Para. 1 lit. f GDPR) in order to give you the opportunity to track the delivery time and place of your package in addition to tracking the shipment to be able to influence it even if it is already on its way to you. We do this out of the interest of offering you the standard market convenience in order processing and thus maintaining our competitiveness.

      Email usage

      You can object to the use of your email for the purpose of advertising or customer surveys and for the delivery of parcel announcements by DHL at any time, in particular using the contact details provided or in each email.

        4. Analysis Tools and Advertising

        Google Analytics

        This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

        Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

        Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

        IP anonymization

        We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

        Browser Plugin

        You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

        Objection to data collection

        You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

        You can find more information about how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

        Order data processing

        We have concluded a data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

        5. Newsletter

        Newsletter data

        If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter . No further data is collected or only collected on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.

        The data entered into the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent to the storage of data, the e-mail address and their use to send the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

        The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the member area) remains unaffected.

        6. Plugins und Tools

        Youtube

        Our website uses plugins from the YouTube site operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

        When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited.

        If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

        The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

        Further information on how to handle user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

        Use of Social Plugins

        from Facebook, Twitter, Google+, Instagram using the Shariff solution

        Our website uses social plugins (“plugins”) from social networks. In order to increase the protection of your data when visiting our website, the plugins are not unrestricted, but only accessible using an HTML link (so-called “Shariff solution” from c't ) are integrated into the site. This integration ensures that when you access a page on our website that contains such plug-ins, no connection is established with the servers of the provider of the respective social network. If you click on one of the buttons, a new window opens in your browser and calls up the page of the respective service provider, on which you can (if necessary after entering your login data) press the Like or Share button, for example. The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as your rights and setting options to protect your privacy, can be found in the data protection information of the providers.

        http://www.facebook.com/policy.php
        https://twitter.com/privacy
        http://www.google.com/intl/de/+/policy/+1button.html
        https://help.instagram.com/155833707900388

        Google Web Fonts

        This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

        For this purpose, the browser you use must connect to Google's servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

        If your browser does not support web fonts, your computer will use a standard font.

        For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

        Google Maps

        This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

        In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

        The use of Google Maps is in the interest of an attractive presentation of our online offerings and to make it easy to find the places we indicate on the website. This represents a legitimate interest within the meaning of Article 6 Paragraph 1 Letter f GDPR.

        You can find more information about how we handle user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

        7. Payment Service Provider

        Paypal

        On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose to pay via PayPal, the payment details you entered will be transmitted to PayPal. Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

        Instant bank transfer

        On our website we offer, among other things, payment by “immediate transfer”. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”). With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately. If you have chosen the “Sofortüberweisung” payment method, send the PIN and a valid TAN to Sofort GmbH, which they can use to log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and carries out the transfer to us using the TAN you provided. It then immediately sends us a transaction confirmation. After logging in, your sales, the credit limit of the overdraft facility and the existence of other accounts as well as their balances are automatically checked. In addition to the PIN and TAN, the payment details you entered and personal data will also be transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent attempted fraud. Your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations. Details about paying with instant transfer can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

        Stripe

        On our website we offer, among other things, payment via Stripe. The provider of this payment service is Stripe, Lukmann Consulting GmbH Packerstraße 183, 8561 Söding Austria (hereinafter “Stripe”). If you choose to pay via credit card, the payment information you enter will be sent to Stripe. The transmission of your data to Stripe is based on Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

        Amazon Pay

        For the payment method "Amazon Payments", payment is processed via the payment service provider Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon"), subject to the Amazon Payments Europe User Agreement, which can be viewed at https://payments .amazon.de/help/201751590. If the customer selects “Amazon Payments” as the payment method during the ordering process, he also issues a payment order to Amazon by clicking the button that completes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time the customer initiates the payment process by clicking on the button that completes the ordering process.